Managed Services

Ethan Group provides a range of managed services positioned to help our customers manage their IT environment and operational costs while providing the best level of service to their users.
Ethan Group follows the ITIL (IT Infrastructure Library) best practice methodologies for IT Service Management and Delivery which promotes a quality approach to achieving business effectiveness and efficiency in the use of information systems. These processes are intended to ensure that services underpin the business processes of an organisation.

Some of the key areas where Ethan Group is currently providing managed services include:

• IT Outsourcing
• Remote Management & Support
• Onsite Support
• SOE Management

Business Consulting

Ethan Group can provide your business with Business Consulting Services. Our core belief is that Information Technology exists to:

• Improve productivity
• Improve efficiency and
• Improve competitive advantage

In order to achieve this it is imperative that an organisation understands its business first. We provide consulting services that can assist you in the developing an understanding of your business and how it relates to your plans and IT infrastructure.

Our consulting products are supported by an experienced team of consultants who can assist your business in the following areas;

• Managed Services/Outsourcing Analysis
• IT Management Services
• Business Continuity Planning
• Solution Evaluation
• Project Management