Network Monitoring, Maintenance & Support

Affordable Systems Management for Every Business

Minimise downtime in your business

You can now afford the world-leading product in Systems Management

What does downtime of your IT systems cost your business, not to mention your reputation?

The ever increasing complexity and the heightened demand for around-the-clock service and instantaneous response times requires a shift from reactive to proactive management —to prevent performance problems before they impact the business.It’s quite probable that you know what it takes to proactively manage your environment, but the investment in tools, deployment and skills required is just too much to ask and so you continue to try to absorb the risk and deal with the consequences.

Introducing NADIA from Ethan Group

Enter NADIA from Ethan Group. NADIA can help keep your business online, and your customers, employees and management happy. By keeping check on the health and availability of key devices on your network, and warning you in advance of potential problems, NADIA helps you match service availability to the needs of the business.

Due to our innovative model, we are able to give you access to technical resources only when you need them, plus the exacting performance monitoring tools that, until now, has been only accessible to large organizations.

What NADIA will do for your business.

NADIA will
• Immediate alert you when a failure happens, by either email, SMS or pager
• Perform trend analysis on your mission critical systems to help fix problems before they even occur
• Proactively make recommendations on improvements required to the network to prevent problems occurring.

Minimise Downtime by Immediate Alerts

NADIA will continuously monitor all of your chosen key mission critical systems and will send alerts upon failure of any device. These alerts can be by SMS, email or pager. Ethan engineers can be alerted to be on site to fix network problems, in some instances, before you even now that they have occurred.

Fix problems before they occur

NADIA proactively monitors all of your key mission critical systems and will make recommendations on how to prevent problems, even before they occur. This is possible as NADIA can predict potential HDD, memory or network issues by its continuous monitoring capability.

Proactively manage the capacity of your network

By performing an ongoing daily, weekly, monthly and yearly trend analysis of your mission critical systems, Ethan’s engineers are able to make recommendations on where improvements are required on your network. This will enable you to not only prevent problems from occurring, but will also allow you to cost effectively capacity plan for your network

Nadia will monitor your mission critical applications and services

Nadia can monitor your key mission critical applications and services, and can send alerts upon failure. Nadia can also monitor application logs, and can prevent failures of your key applications and services before they occur by proactively alerting of a potential problem.

NADIA works across your entire business

Regardless of your environment, Nadia will work across all main system operating servers such as Unix, NT and Netware, as well as hubs switches, routers and printers.

NADIA is secure and easy to engage

Nadia does not affect the security and integrity of your network. Nadia does not have access to your files or emails, as it works simply but being a passive probe on your network that monitors mission critical system performance.

Communication back to Ethan Group’s hosted service is only on system performance parameters and is via a secure VPN .

NADIA is Accessible

Through NADIA’s Management Portal customers have intuitive access via the Web to enterprise management information. Different views for users or groups, tailored to their unique needs and responsibilities, can be readily configured.

With NADIA, the power of enterprise-class systems management is now available to all organisations, large, medium and small, at an affordable price. Now there is no need for excuses, or the stress of handling unnecessary risk. Let NADIA look after IT for you.

Why Nadia will save you money

Nadia is a hosted service by Ethan Group that utilizes the Systems Management Software of CA UniCentre. You will save money as
• You have access to engineers only when you need them
• You have access to a complete systems management solution via a cost effective hosted service
• You will have the expertise of Ethan Group’s CA UniCentre experts to set up and get your systems management solution running

All for a fixed, low monthly service charge.

Help desk and network support

Nadia can also become the center for the logging and management of all of your internal help desk requirements, regardless of whether it is your, or Ethan Engineers, who are performing the adds, moves, changes and fixes on your network .

About Ethan Group

Ethan Group is Australia’s fastest growing reseller and systems integrator. We help customers obtain best value IT goods and services that support their businesses through our three business streams of Technology Sourcing, Technology Integration and Managed Services.